Engineering business systems that don't suck.
I'm Vahe — senior tech and operations leader. I architect agentic AI systems, ship the automations around them, and lead the teams that keep both running. Background across creator economy, e-commerce, government, and education — equally at home in the codebase and in the org chart.
Equally at home in the codebase and the org chart.
I'm a senior technology and operations leader based in Yerevan. I started in the humanities — a BA and MA in Political Science — and moved into tech through customer operations, where the fastest way to fix a broken process was usually to build the tool myself. These days I sit on both sides of the line: I design the systems and I lead the people who run them.
Right now I'm Technical Team Manager at emater, an e-commerce company built heavily on Shopify, and founder of DeployHelp LLC, an automation consultancy. Before that I ran creator-support operations at Picsart at consumer scale, and built internal support systems at the ed-tech non-profit TUMO. My work lives where agentic AI, automation, and the unglamorous infrastructure that keeps both reliable all meet.
- emater · Technical Team Manager 2026 — present
- DeployHelp LLC · Founder Ongoing · automation consultancy
- Picsart · Senior Manager, Creator Support Operations until 2025 · 86M MAU
- TUMO · Support systems & Help Center earlier · ed-tech